Growth is good for business. However, for all the positives and opportunities it offers, there is a myriad of challenges that arise unexpectedly from it too. Particularly if you are trying to manage multiple locations.
The key to effectively managing expansions and avoiding these challenges is implementing robust processes and systems. But even the best processes may struggle to work if they are not simple for employees in new offices to enact.
Luckily, you’re not the first to tread this path! We’re here to help and, with Sine’s powerful features, you can be well on your way to effectively managing the growth and expansion of your business.
When one approach to business has been so effective that it has lead to growth, it can be difficult to see any reason to change that approach as the business scales. However what many soon find is that, although the business model is great for the first location, there are often unique factors and conditions at play for subsequent locations that can quickly upend a once effective business model.
You could be excused for thinking that having multiple locations will only be a good thing as you open up access to more resources and more opportunities. However, one of the often-overlooked factors is ‘silo syndrome’.
This refers to the phenomenon whereby different locations, despite being part of a broader organisation, often find themselves becoming very self-centric. This can lead them to rely only on their on-site team and, in extreme situations, create an “us versus them” mentality of warring locations.
Strong businesses often do so off the back of a strong internal corporate culture. As a business expands, it can be difficult to carry this culture through to subsequent locations. Or in cases where the expansion is international, the culture of one locale may not mesh well with local culture and customs of the new location.
Corporate culture is set from the top down. And in many cases, this can be buoyed by the presence of core founding staff members. Without having this same leadership team and staff members at new locations, it is difficult to set this same tone and culture.
One of the biggest challenges of managing multiple locations is the limitations on being physically present at all those locations. When your time has to be split between multiple locations it can be difficult to know if you’re getting the full picture of what is occurring at each location.
In order to focus on what really matters to your business, one of the best ways to manage the opening of new locations is by implementing standardised systems and procedures. This is where Sine can be a huge help.
With Sine, you can implement a standard process for visitor, contractor and staff management which is simple to replicate and set up at each additional location.
One of the essential elements of managing multiple locations is in deciding what systems and processes can be ported to the new locations, and what needs individualised attention. Luckily, with Sine, you can ensure your visitor, contractor and staff management process are all taken care of.
Sine makes it simple to set up your hosts, either assigned to an individual site or across all sites in your organisation. This makes for a seamless user experience, where users can be added once and then immediately be able to check-in as a staff member at any location and also be selected as a host when visitors or contractors arrive at any of your locations.
In addition, with a range of permissions options, you can delegate the administration and management of your Core and Workflows accounts as necessary across your team. Whether that’s having a centrally located team manage all locations, or providing access to designated administrators at each individual location — or any other combination you could imagine.
Sine Workflows is our powerful real-time workforce compliance tool. With Workflows, you can ensure that every person who steps foot on your site has completed all necessary compliance documentation — like SWMS, accreditations, licenses and site inductions. Workflows enable you to manage organisation-wide and location-specific compliance requirements in one place.
Avoid costly double-ups or accidental breaches. With Sine you can ensure every employee, contractor or visitor is up to date with their compliance requirements before they are able to check in to the site.
Our Implementation team are experts at what they do. They have extensive experience in working with enterprise clients to understand their requirements and ensure their Sine solution is ready to hit the ground running.
