Primary Connect Driver Induction

Welcome to the Primary Connect Driver Induction program. Whether this is your first time or you have visited before, it is important that you understand your safety and legal obligations, and the behavior we expect from you.

Prior to arriving, all drivers must complete the induction online. This mandatory requirement is to ensure you understand your obligations whilst driving and transporting goods in and out of site. Drivers will also need the Sine Pro app to digitally check-in at any Woolworths site.

The messages outlined below in this Quick Start guide will help you save time when attending any Woolworths site.

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Primary Connect Driver Induction

Each person must complete the Primary Connect Driver Induction. Watch the induction video, answer the questions correctly and submit your response. The induction can be completed online via your desktop, tablet or mobile.

Completing the Primary Connect Driver Induction will give you access to all Woolworths sites. This induction is valid for one year. You will receive automatic notifications when your induction is due for renewal.

A Sine account is required to complete this induction. You will be prompted to create this account when accessing the induction for the first time.

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The Sine Pro App

You will need the Sine Pro mobile app to check-in at a Woolworths site. This application can be downloaded on to your mobile phone, and using the account profile you created when completing your induction, you can now digitally check-in to site and verify if you have a valid induction.

The Sine Pro app can be downloaded from the App store or Google Play. Log in with the profile details created when completing your induction, and verify your email and mobile phone number. Verification of email and mobile phone number must be completed before arriving at any Woolworths site.

Get Started

Follow the steps below to get started.

1

Complete Induction

Click on the button below to start your induction. You will be directed to a Sine landing page. Click on the ‘Create an Account’ button to create your Sine profile and complete the induction.

Take note of the username and password as you will need these again when accessing the mobile app.

Please ensure you have a stable internet connection and complete your induction.

Click here to start induction

2

Download Sine Pro app

On your smartphone, search for Sine Pro via the App store or Google Play and download for free. Login in with your username and password created in step 1, upload your photo and most importantly, verify your email address and mobile phone number.

By completing the steps above, you will now be ready to digitally check-in at our Woolworths sites.

We look forward to providing a safe and seamless experience to all our carrier partners and drivers.

We connect communities with the products they need and love.

How does Sine Pro use my location?

The Sine Pro mobile app uses location services on a mobile device to allow a user to trigger a 'check-in' or 'check-out' event when a user enters or leaves a specified geofence area.

What is a geofence?

A geofence is a virtual perimeter for a real-world geographic area. Sine Core dynamically generates a geofence radius around a point location (Woolworths Distribution Centres) to provision mobile-based check-in via the Sine Pro app. Geofencing enables the Sine Core software to trigger a response when a mobile device enters or leaves a particular area.

Is Sine Pro tracking me?

The Sine Pro App does not enable location tracking in any way. This alert, sent from the phone’s own Operating System, is because the phone is tracking the location at all times, and Sine leverages this, as explained below. The Sine mobile app uses location services to trigger a 'check-in' or 'check-out' event when a user (in this case, your staff or a visitor) enters or leaves the specified geofence area. This is not used for the purposes of tracking whilst within the geofence area, and Sine can not reverse engineer this location to track the device in any way. To preserve data and battery life, Sine only monitors the known location of sites that the device has checked into before.

How much mobile data does Sine Pro use?

The mobile app is optimised to use mobile data in an efficient way. Expected data usage per day on our testing devices is less than 0.5 - 1 mb depending on visits, activity, and usage.

How does Sine Pro store information and where is my data stored?

All customer data is stored in the Sydney, Australia AWS region. More detailed information is available in the Sine security overview available via https://www.sine.co/security/

What is your privacy policy?

We takes data privacy seriously. This privacy policy explains how we collect, share and use Personal Information, and how you can exercise your privacy rights. Our Privacy Policy is available via https://www.sine.co/privacy/

What if the privacy policy changes?

Visitor and Contractor Management may update the privacy policy and will communicate in a timely manner with all users if/when the policy is updated.

What are your Terms and Conditions of Use?

Our Terms and Conditions of Use are available via https://www.sine.co/terms/

Is Visitor and Contractor Management secure?

Visitor and Contractor Management is a fast and secure global platform where security and integrity sit front and centre. We will never compromise on the privacy of our users and the security of our platform and product suite. Further security information is available via https://www.sine.co/security/

Which third party providers does Visitor and Contractor Management share user data with?

Visitor and Contractor Management may use third party suppliers and service providers to provide necessary hardware, software, networking, connectivity, storage and related technology required to provide the Services. Further information on how each of the below third party suppliers and service providers generally collect, hold, use and disclose personal information and other data may be available on such third party’s website and/ or privacy policy if you wish to review the same. Third Party suppliers that Sine use are AWS, SendGrid, Twilio, MongoAtlas, Cloudflare, Intercom, Pipedrive, Unleashed, and Xero.